UX Designer at Zillow | Seattle, WA | 2018 - present

  • Reimagined the home selling experience across desktop, mobile web and native apps.

  • Redesigned a home valuation tool and created a discovery experience for new users, which increased Zillow Offers lead volume by 11%.

  • Defined projects using personas, design sprints, experience outcome frameworks, UI tenants and traps, usability testing, and experience metrics.

Product Designer at Varsity Tutors | Seattle, WA | 2016-2017

  • Designed human-centered solutions at an education startup specializing in matching students with tutors in a two-sided marketplace.

  • Redesigned the customer web experience using agile methodology, resulting in a 30% increase in client-initiated tutoring sessions and an 11% increase in lead conversions.

Co-founder at PaintBerri | Bellevue, WA | 2015-2016

  • Created and grew a bootstrapped online social creative community from 1,000 to 23,000 artists using lean product development principles.

  • Crafted a responsive and pen tablet-friendly web experience, established a community management team of four and ran day-to-day operations.

Product Designer at Udemy | San Francisco, CA | 2014-2016

  • Led multiple product iterations for a two-sided online learning platform specializing in content for professionals.

  • Redesigned the instructor experience, quiz platform, support site, and established the design system impacting millions of students in over a dozen countries.

  • Hired the design team’s first intern, managed their work, and coordinated with a vendor to ship their project.

Product Designer at Workday | Pleasanton, CA | 2013-2014

  • Crafted user-centered experiences for university administrative systems and talent management enterprise solutions.

  • Introduced and implemented design thinking and innovation workshops to cross-functional teams.

Design Consultant |2010-2013

  • Designed user-centered solutions, illustrations, and branding for clients in e-commerce, mobile gaming, and transportation.

 

University of Washington | Seattle, WA | 2009-2013

Industrial Design Bachelors of Design, graduated Magna Cum Laude